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iTachyon Support System
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Advantages of using iTachyon for support
How to login?
Home Page: Welcome to Ticketing Dashboard
How to Raise tickets?
Step 1- Click on “HBT Support menu”
Step 2: Click on “Tasks Button”
Step 3: Click on “CREATE” button to raise the ticket
Step 4: Write the subject line for your ticket
Step 5: Write a brief note on the issue in “Description” box and click on “file” to attach document/ Photo if any
Step 6: Deciding priority and deadline
Step7: Click on “ADD TASK” button to submit your ticket
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iTachyon Support System
How to Raise tickets?
Step 2: Click on “Tasks Button”
Step 2: Click on “Tasks Button”
