The issues are resolved promptly with less waiting time
In case of delay in response it gets automatically gets escalated to next level for resolution
Analytical reports can be generated with type of issues and time taken to resolve the issues and by the person
Efficiency of the system can be measured with the number of issues including doctor’s ability to use the app, effectiveness of the training, support efficiency etc.
Monthly progress reports could be sent to BMC for addressing issues if they are consistent with some clinics
Login IDs are created for doctor, GNM and Pharmacist as well as MO/WO
Developed project management plan in iTachyon for the implementation of HBT project efficiently and effectively
