- Cases beyond the scope of primary care or requiring specialized medical intervention.
- Emergencies that require immediate higher-level care, such as severe trauma, acute cardiac events, or complicated deliveries.
- Patients with conditions that require diagnostic facilities not available at the Single Doctor Smart Health Clinic
The MedOnGo’s Smart Health Clinic should have clear referral protocols to ensure patients are directed to the appropriate higher-level health facility efficiently and safely. The goal is to provide holistic, continuous care, leveraging the resources and capabilities of the MedOnGo’s Smart Health Clinic while ensuring that patients with complex or severe conditions receive timely and appropriate care at higher-level facilities.